Acceptable Use Policy

1. Permitted Use

You may use this website and customer portal to learn about, request, schedule, and pay for our services, and to manage your own account.

2. Prohibited Activity

You agree not to:

• Submit false, misleading, or fraudulent information, including spoofed quote requests.
• Attempt to access accounts, data, or systems you do not own or have permission to use.
• Probe, scan, or test the vulnerability of our systems without prior written authorization.
• Upload viruses, malware, scripts, or any code intended to disrupt the service.
• Use automated tools, scrapers, or bots to harvest content, prices, or contact data.
• Resell, republish, or commercially exploit our content, photos, or branding without written permission.
• Harass, abuse, or threaten our staff, crews, or other users.
• Use our services for any unlawful purpose or in violation of any applicable regulation.

3. Property Conduct

While crews are on your property, you agree not to interfere with active equipment operation, instruct crews to perform work outside the agreed scope, or expose crews to unsafe conditions (aggressive animals, hazardous materials, etc.).

4. Enforcement

We may suspend or terminate access, refuse service, and pursue any available legal remedy for violations. Where we suffer loss, we may seek recovery of damages and fees.

5. Reporting

Report suspected abuse to notify@milawncare.company.